How To Pay Your RG&E Bill

If you are a customer of Rochester Gas & Electric, you have several options to make your monthly RG&E payment. You can pay:

  • Online: You can make a one-time payment here, or log in to your account and pay. (If you want to pay with a credit card, go here.)
  • By Mail: Send your payment to the following address: RG&E, P.O. Box 847813, Boston, MA 02284-7813
  • By Phone: The RG&E customer service phone number for payments is 800-295-7323.
  • In Person: You can drop your payment off at an RG&E office, including: Canandaigua: 79 Clark Street, Canandaigua (open M-F, 8-5), 14 State Street, Sodus (M-F, 8-5), 32 Main Street, Fillmore (M-F, 8-5), 256 Waring Road, Rochester (M-F, 8:30-5), 89 East Avenue, Rochester (M-F, 8:30-5), 400 West Avenue, Rochester (M-F, 8:30-5 & Sat. 9-12). You can also pay at Walmart, Kmart, or Western Union locations.