If you are a Duke Energy customer in North Carolina, you have the following options to make your monthly payment. You can pay:
- Online: If you are enrolled for paperless billing (you don’t get a mailed bill), you can log in to your account here and make a payment. If you want to pay online but do not want to go paperless, you can pay an extra $1.50 fee to pay by credit card, debit card, or electronic check through Western Union Speedpay.
- By Mail: Send your payment to the following address: Duke Energy, P.O. Box 70516, Charlotte, NC, 28272-0516
- By Phone: The Duke Energy customer service phone number for payments is 800-777-9898.
- In Person: You can pay your Duke Energy bill at over 70 NC locations.