How To Pay Your Cleveland Water Bill

If you get your water from the Cleveland Water Department, you have several options to make your water payments. You can pay:

  • Online: You can log in and pay at or you can make a one-time payment without logging in.
  • By Mail: Send your payment to the following address: City of Cleveland Division of Water, P.O. Box 94540, Cleveland, Ohio 44101.
  • By Phone: The Cleveland Water customer service automated system phone number for payments is 216-446-6834.
  • In Person: Visit the Cleveland Water Department office at 1201 Lakeside Avenue, Cleveland, Ohio 44114