If you have a loan from Army Emergency Relief (AER), you have the following options to pay your loan each month:
- Pay Online: Log in to your account here to make your payment.
- Pay By Mail: You can send your AER loan payment to the following address: Army Emergency Relief, 2530 Crystal Drive, Suite 13161, 13th Floor, Arlington, VA 22202
- Pay By Allotment: Active Duty and Retired Soldiers can request an allotment to make AER loan payments by calling 1-866-878-6378 or e-mailing firstname.lastname@example.org. AER will contact DFAS for you in order to begin the allotment.
Although you can not pay by phone, the phone number to get AER loan customer service assistance is 1-866-878-6378.